4 BEGINNING TWITTER TIPS FOR BUSINESS

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From 2014-2015 the number of Twitter users grew by 50 million, and it’s estimated that close to 1/5 of Internet users have Twitter accounts. The average Twitter user follows 5 businesses so if you’re not trying to reach your customers on Twitter you’re missing an opportunity.

Twitter is easy enough to understand, just share something 140 characters or less. You can share links, images, or videos. Here are a few other tips for businesses just starting out on Twitter:

Use Hashtags

Twitter is as hard to follow as the ticker tape on a stock page. It’s a constant barrage of messaging, particularly for those accounts that follow a lot of people. Hashtags, or pound signs (#), help people search for the information they want.

Using an appropriate hashtag can expand your business’ reach and help potential customers find what they’re looking for. Employ one specific to your business and use hashtags that are relevant. For instance, Jake’s Jewelry Store might use all, or any, of the following hashtags in tweets with images of gifts for mom: #jakes, #mothersday, #gift.

You can also use popular hashtags of trending topics, when applicable, like #marchmadness or #50shadesofgrey.

Share Images

This tip applies to most of social media but Twitter will display images prominently in the stream so it’s a good way to get your followers’ attention.

Rise Above the Noise

Find ways to stand out from others who are merely posting articles they’ve written. Ask questions. Have conversations. Thank people for sharing your content.

One of the easiest ways to create loyal followers, at least initially, is through commenting on what they share – either by providing your own opinions or asking them follow-up questions.

Avoid sending out automated thank you messages to new followers. While the concept seems nice – thanking them for following you – they come off as exactly what they are, robotic. Plus many Twitter users don’t check their messages box because of a large number of these they receive.

In addition to finding customers and potential customers on Twitter, it’s good to connect with influencers in your industry or audience such as mommy bloggers or niche bloggers.

Follow the Golden Rule

To follow back or not to follow back. That is the question and the answer for business is follow back, or do unto others as you would like them to do to you.

There are exceptions to this rule.

Twitter will cap you at 2,000 following (people you follow) if your followers (number of people who follow you) are not fairly equal. For instance, if you followed 2,000 people but only 500 followed you, Twitter will not allow you to follow any more until those numbers get within (about) 200 of each other. Twitter won’t tell you the exact number that it takes but you will be limited until those follower numbers rise.

You also don’t want your followers and following number too far off of one another because:

  • If you are following too many people, and a relatively equal number is not following you back, it looks like you’re not sharing worthwhile information.

On the other hand,

  • If a lot of people are following you and you’re only following a handful, you look like a bit of a jerk. That’s okay for reality TV stars but people who are using Twitter for business should be a little more congenial.

You can manage your Twitter followers through tools like ManageFlitter, Followerwonk (a Moz app) or Friend or Follow. Many of these tools can help you tell which accounts are spambots or fake accounts or inactive accounts. (You don’t want to spend time engaging those.) They also help you isolate influencers in your area.

There are pages and pages of tips written on topics like Twitter for business but the best thing to keep in mind is your humanity. Don’t make it all about your business and be gracious. Find ways to connect with people on a more personal level and imagine every tweet you’re sending could be seen by your grandmother, unless you’re in the type of business you don’t want your grandmother to know about.


Christina R. Green teaches small businesses, chambers, and associations how to connect through content. Her articles have appeared in the Midwest Society of Association Executives’ Magazine, NTEN.org, AssociationTech, and Socialfish. She is a regular blogger at Frankjkenny.com and Memberclicks.

Sarasota County Wins State FAFSA Completion Award

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The Talent4Tomorrow Partnership is proud to announce that Sarasota County Schools has won four awards for highest FAFSA completion rate in the state from the 2017 Florida FAFSA Challenge, a campaign to increase the proportion of high school seniors completing the Free Application for Federal Student Aid (FAFSA). Through leading local efforts made by the Talent4Tomorrow Partnership, 45.5% by Sarasota County high school seniors have completed the FAFSA. This is a 9.1% change over the previous application year, which equates to an estimated additional $513,180 in Pell grants awarded to Sarasota County students. Additionally, the Florida College Access Network (Florida CAN) has awarded Sarasota with the following honors:

  • Sarasota County Schools–“MVP for Large School District” (Having the highest FAFSA completion rate through March 31st, 2017)
  • Riverview High School–“Biggest Boost for Large Schools” (Largest week-to-week change in percentage of students completing the FAFSA)
  • All-Stars”—(Achieving an increase of FAFSA completion by at least 5% over last year):
  • Sarasota County School District
  • Suncoast Polytechnical High School
  • Sarasota Military Academy
  • Booker High School
  • Venice Senior High School
  • Sarasota High School
  • North Port High School
  • Riverview High School

 

FAFSA Awards 2017-edit
Talent4Tomorrow Partners and Sarasota County School District Officials accepting the award for “MVP for Large School District”

 

The Talent4Tomorrow Partnership is a community collaborative known as a “Local College Access Network”, and consists of CareerEdge Funders Collaborative, Education Foundation of Sarasota County, The Greater Sarasota Chamber of Commerce, Sarasota County Schools, UnidosNow, and United Way Suncoast. The Talent4Tomorrow Partnership seeks to increase career awareness and postsecondary attainment through increased college and career awareness, aspiration, and affordability initiatives. Kevin Cooper, President of The Greater Sarasota Chamber of Commerce stated, “Every dollar counts when it comes to accessing post-secondary education.  When we come together, focus together, and lead together, it’s gratifying to see results getting our students one step closer to where they and we want them to be.  This is a truly great example of leadership through collaboration.”

The Talent4Tomorrow Partnership has spent several months planning and executing FAFSA awareness and support activities, including FAFSA completion assistance during community- and school-based events. Community volunteers as well as financial aid officers from Ringling College of Art & Design, State College of Florida, University of South Florida Sarasota-Manatee, and Keiser University assisted families of high school seniors in completing the FAFSA form at North Port High School, Booker High School, and Sarasota High School, as well as community-based FAFSA events and United Way Suncoast VITA (Volunteer Income Tax Assistance) programs.

According to the Florida College Access Network, less than half of all eligible Sarasota County high school students in 2012-2013 completed the FAFSA form, thus leaving over $2 million in Pell Grant dollars untapped. 59% of Florida students in 2013 were eligible to receive a Pell Grant, which awards up to $5,815 a year per student.


For more information regarding the Talent4Tomorrow Partnership, contact Mimi Cirbusova at mcirbusova@sarasotachamber.com or (941) 556-4038.

Member Tip Monday: HOW TO FIND TIME FOR SOCIAL MEDIA

Build Your Visibility

Small business owners, especially those businesses with under 10 employees, find it extremely difficult to justify the time on social media because it doesn’t lead to predictable, measurable cost savings or revenue.

Social media and content marketing is about becoming an engaging resource for your customers. What’s the yield of a relationship? If you can figure out what a relationship is worth in revenue dollars, you should be blogging about it.

The truth is, we can’t. Not exactly at least. But we know people buy from people they know, like, and trust and that’s why it’s important to invest time in building these connections and affections.

Finding that time is easier said than done. Still here are a couple of suggestions on how to carve out some time to increase your efforts on social media.

Keep Content Handy

The first thing you’ll need is a place to keep content you find. Not all content will be applicable for sharing the moment you come across it. We’ve all seen people on Twitter who post 10 tweets at a time and figure they are done for the day. It is better to deal out your posts at multiple times than all at once. Often you’ll find content that you’ll want to share later so select a system in which you can easily access your content gems in the future.

Upload content to DropBox, use Evernote or keep a notepad handy (paper or electronic). Doesn’t matter if you keep fortune cookie messages in a shoe box. Never let what you deem to be a valuable piece of content escape. Keep it somewhere handy and build a cache of it.

Find a Scheduler You Like

There are many options to help you pre-schedule posts. Scheduling is important because you can’t spend your whole day posting, nor do you want to be that person who bombards others with a firehose worth of content once a day.

Find a scheduler you’re comfortable with. Many systems allow you to control when you post and often give you the ability to do it several days out. One of the most basic is Buffer. It allows you to schedule across multiple platforms. It offers a free and paid version, but even the paid is only about $10 a month.

The most popular is Hootsuite, and while I use it occasionally because it offers greater capabilities than Buffer, I do prefer Buffer’s minimalist design. Hootsuite’s interface is busy but allows you to monitor in real time. If you’re developing relationships, this is a powerful ability to have.

Multi-task

I’m not telling you to turn off the TV when you get home, but there is no reason if you’re “vegging out” that you can’t use that time to schedule a few posts for the next day. Don’t let mindless tasks, like television watching, steal your productivity.

“Steal” Time

We all have moments where we’re waiting – before doctor’s appointments, before meetings, on the phone, while the kids finish up with practice, you get the idea. Many of us fill this time with other mindless tasks like scanning pictures of our friends’ pets on Facebook. Instead, use this time to be productive by finding content, scheduling it, or responding to people on social media.

I am a firm believer in scheduling posts but the interacting cannot be scheduled, so use this stolen time to reach out and connect with people.

Look for Content Everywhere

Content ideas are everywhere – airplane magazines, overheard conversations, commercials, popular TV shows, as well as all over social media. Use the many messages that bombard you daily to find gems you’d like to share. Retweets are only the beginning.

Take Pictures

Along that line, take pictures of everything that moves you and some ordinary things that don’t. Pictures you take can be used in blogs, memes, and image quotes without concern over cost or copyright. Links with pics are more likely to get shared and clicked. Encourage staff to do the same.

You don’t need huge chunks of time to make connections on social media. The key to success in this area is the same in most business- or relationship-building. Give people what they want/find valuable; do so without expectation. Become a resource for them and help them. Be consistent in your efforts so they know they can count on you. This takes minutes a day. Schedule good content and steal time for interacting. Then watch your relationships grow as people share your resources with others.


Christina R. Green teaches small businesses, chambers, and associations how to connect through content. Her articles have appeared in the Midwest Society of Association Executives’ Magazine, NTEN.org, AssociationTech, and Socialfish. She is a regular blogger at Frankjkenny.com and the Event Manager Blog. She’s a bookish writer on a quest to bring great storytelling to organizations everywhere.

Your Chamber Taking the Lead on Education

Why would a chamber of commerce get involved in helping students get to college?

While it is common practice for school districts, college and universities, and education-focused organizations to participate in chamber membership, increasing postsecondary attainment rates is not typically a role chambers are thought of playing. However, your Chamber has taken a different view.Print

The Greater Sarasota Chamber of Commerce has stepped up to take a leadership role in the Talent4Tomorrow Partnership (T4T); an initiative that focuses on bridging the gap between high school graduation and postsecondary educational attainment. Working in close partnership with organizations like the Barancik Foundation, Community Foundation of Sarasota County, Gulf Coast Community Foundation, CareerEdge Funders Collaborative, Education Foundation of Sarasota County, UnitedWay Suncoast, and UnidosNow (to name a few), The Chamber has been working over the last year to bring about new, innovative programs that help our local students go beyond high school graduation and into a postsecondary program.

One area Talent4Tomorrow has particularly targeted is FAFSA completion. Financial burdens are often cited as one of the top reasons students do not enroll in a postsecondary program. The FAFSA, or “Free Application for Federal Student Aid”, is a federal form that students must complete to receive Pell grants, most scholarships, and other types of financial aid. However, confusion and lack of awareness around this application process cause many to simply not complete the application. According to the Florida College Access Network, 59 percent of Sarasota students were eligible for Pell Grants in 2012-13, but fewer than half of them filled out FAFSA forms, resulting in more than $2 million left untapped by Sarasota County students. Ultimately, this results in fewer students entering quality educational programs that feed our local workforce needs and causes local businesses to feel the pain of seeking out qualified employees.

However, in the 2015-2016 FAFSA application cycle, the Talent4Tomorrow Partnership orchestrated a multi-faceted strategy to address the need for more students to complete the FAFSA. Thus, Sarasota County was recognized by the Florida FAFSA Challenge with awards in eight categories. Even more impressively, these efforts resulted in an additional $283,000 in Pell Grant funds being accessed by Sarasota County students. With those additional funds, many more students have been able to attend technical/trade schools, two-year degree programs, and traditional Bachelors programs. For our Chamber members, this equates to more skilled workers ready to take on important jobs for their companies.

Efforts of Talent4Tomorrow have not gone unnoticed by those around the state and the nation. Recently, T4T partners collected $62,500 in matching funds to procure a $50,000 grant from the Florida Philanthropic Network. With these grant dollars, T4T can begin to work on other barriers to postsecondary enrollment and attainment, such as college and career awareness. The Greater Sarasota Chamber of Commerce is proud to be a part of this initiative, bringing the education and business communities together to help students see themselves not only in our colleges and universities but also as professionals that contribute to the future of Sarasota County.


Submission contributed by Mimi Cirbusova, The Greater Sarasota Chamber of Commerce’s Young Professionals Group Coordinator.

Fast-Track Your Knowledge of the Sarasota Community and Build Relationships through Engage Sarasota

PrintEngage Sarasota is one of the most popular programs of The Greater Sarasota Chamber of Commerce and Leadership Sarasota. Each month, participants meet for lunch and hear speakers from various segments of the community. Topics include higher education, constitutional officers, local government, medical care, the media, arts and the county court and criminal justice system.

“If you don’t have the time to commit to Leadership Sarasota, Engage Sarasota is a great
opportunity to get an inside view of Sarasota. This program takes you behind the scenes and into places you might not otherwise have the occasion to go. It’s a very cost and time effective way to meet other people and expand your knowledge of the Sarasota community.”

Tara Booker, Engage Sarasota Class of 2013
JFCS of the Suncoast 

Continue reading “Fast-Track Your Knowledge of the Sarasota Community and Build Relationships through Engage Sarasota”