5 Tips for Attending Chamber Expo

While we’ve been preparing for and getting the word out for the 2018 Chamber Expo next month, Exhibitors have been busy behind the scenes prepping their booths. But, as an attendee, you can also benefit from having a solid game plan in place before the show. Here are our top tips for attending a trade show:

SET A GOAL AND STRATEGY

Before you attend any event, know why you’re doing it. Why are you attending? What problems are you hoping to solve for your business? Knowing what you need will help you take advantage of Chamber Expo.

Once you have your points of interest in mind, jot down the top 5 or 10 industries that you absolutely must make time for.

BALANCE YOUR TIME

There are two ways to spend time at a tradeshow: seeking out vendors on your list or wandering to see what you discover. It’s a good idea to make time for both, but know which one you’re most interested in.

SAVE ROOM FOR EXISTING CONNECTIONS

Most people attend trade shows in search of something new. But, it’s a good idea to visit some vendors you already know. Reconnect and see what new projects they’re working on. This gives you the opportunity to verify they’re still the best fit for your business and builds a relationship by connecting face to face periodically.

BE SOCIAL

Yes, you’re most likely there for business purposes. But Chamber Expo also acts as the largest Business After Hours in the area and is an excellent place to network. You can meet other people working in your industry and collect recommendations from them of who to seek out during Chamber Expo.

ENJOY YOURSELF

This may seem silly, but don’t forget to have fun. You’re there to expand your experience and contribute to your business but you also get to make some friends while you’re at it!

We hope to see you Chamber Expo on November 7!

Presenting Sponsor:

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Member Tip Monday: How to Create a Successful Social Media Marketing Strategy for Your Business

Social media can be a nice distraction and a considerable time suck. But if you’re doing it for your business, you need it to be much more. So how do you make sure that you’re using your time there efficiently?

This article offers you the steps you need to create a solid social media marketing strategy for actionable items.

1. Know Why You’re There

Before any campaign, whether it’s marketing, social media, or even a military campaign, it’s important to know why you’re there. What are you trying to accomplish? The answer to this will help you create the tactics that will get you there. You can’t forge a path without some idea of where you’re going.

Action item: Create 1-2 SMART goals around what you’d like to accomplish with social media for your business.

2. Understand Who You’re Trying to Reach

Marketing messaging is very personalized these days. But it’s impossible to personalize your messaging without knowing your target audience. You don’t need the world to love you. You just need to focus on those who would have a need for your product or service. And to do that, you must know who they are.

Action item: Create buyer personas so you know who you’re talking to.

3. Do Research on Your Demographic

Now that you know who they are, find out where your customers are on social media. If you’re fortunate enough to have an email list, you might be able to use emails to locate where they are online but if you don’t, take what you know about your buyer personas and match them to the demographics for each social media site.

You have a limited amount of time in your day so don’t try to be everywhere on social. You’ll likely spread yourself too thin. Instead, concentrate your efforts on where your customers and potential customers are.

Action item: Find out where your ideal customers are on social media by doing research on demographics on the most popular social media sites.

4. Create Tactics That Move You Towards Your Goals

Having goals isn’t enough in social media. Let me show you why. Let’s say your goal is to increase blog shares by 50% by the end of October 2017. That’s a nice measurable goal. It has a deadline and a number assigned to it. You can easily figure out how you would assess whether you were successful or not.

But how in the world are you going to do it?

Tactics move you towards that goal. Perhaps you will:

  • Post more frequently changing from once a week to every day.
  • Share your content to a newly-formed LinkedIn group.
  • Ask for the shares.
  • Approach 5 industry influencers every Tuesday.
  • Start accepting guest blog posts and asking them to share their posts with their network.

There are many ways to get there. You just need to choose a few and get to work.

Action item: Review your goals and map out tactics of how you will get there. Assign them dates, times, and ownership. If no one owns them, they won’t get done.

5. Implement and Analyze

After you have a social media plan constructed from your goal(s) and tactics targeted at your ideal customer, it’s time to take your business’ current pulse and begin tracking your work and its effectiveness towards meeting your goals. Social media is not an exact science. It requires experimentation and adjusting your path according to what you deduce about your audience’s preferences. This type of analysis is ongoing so make sure you budget in both time and money for it.

Action item: Set up Google Analytics and create social media campaigns to be able to watch how your strategy implementation is moving you towards your business goals.

Finally, get a little help from your friends. Social media is always changing. Today’s best practices could make you look like a rookie tomorrow. It’s important to stay on top of social media and assess your strategies periodically not just to ensure they are effective at helping you reach your goals but to make sure they are still best practices in the industry.

Keeping up on all of this while managing your business isn’t easy. Turn to your friends at the chamber for social media curriculum, knowledge, or assistance that can help you stay on top of changes without the time involved in researching them on your own.


Christina R. Green teaches small businesses, chambers, and associations how to connect through content. Her articles have appeared in the Midwest Society of Association Executives’ Magazine, NTEN.org, AssociationTech, and Socialfish. She is a regular blogger at Frankjkenny.com and the Event Manager Blog.

She’s a bookish writer on a quest to bring great storytelling to organizations everywhere.

MEMBER TIP MONDAY: 4 TIPS TO MAKE YOUR BUSINESS MORE LIKEABLE

LikeablePeople buy from people they know, like, and trust. While you might be in the right place at the right time when someone is up against it, and they may buy from you once without knowing, liking, or trusting you, for them to return, you’ll need more than luck.

Know and trust generally come along when you establish yourself as a likeable business with a human behind it. It’s difficult for people to like you if they don’t trust you, unless you’re a villain and then being untrustworthy is your business. For most of us, that is not the case. You can’t like someone you don’t remember, so let’s get to work on establishing the like part of the sales equation.

Share Your Reason

Think of how filmmakers or storytellers get us to like the main character. One of the ways is that they place him on a quest, or up against a challenge, that we want him to succeed in. Often it’s one we identify with. Share your reason for doing what you do. There’s probably someone in your audience or potential audience who can identify with your convictions and story. Passion is contagious.

Find Commonalities

In order to find commonalities, you need to share things about yourself outside of your business and how it came to be. Share your likes, be positive. Share what you love about your community or your love for bacon. Be genuine and people who see your social media posts or read your content, will begin to identify with what you’re sharing. They’ll jump in and say “me too” and you’re one step closer to getting them to like you.

Ask Questions

If they’re in your store or business ask them their opinion on something and really listen to their answer. On social media ask what they think or what their preferences are. Involve them in your rebranding by crowdsourcing some of your marketing decisions. People like being involved and if you really listen to, and then act on, their advice, they’ll remember it and like you more because they see you as someone who values what they think. That’s all a lot of us are looking for.

Anticipate Your Customers’ Needs

As a business you are in a position to help, whether it’s helping someone look better, feel better, be entertained, or whatever it is you do for your customers. But you are also in a position to solve problems or answer questions. Use your content and social media to help customers with problems they face in their lives. If you run a boutique, you can create posts about unique gifts for the women in your life. If you are a CPA create helpful checklists of things people should track throughout the year for effortless taxes. Be helpful. Anticipate what your customers need and then give it to them. If they know they can count on you, they will return again and again.

In today’s competitive market place it’s hard for your product alone to set you apart. Often it’s the things behind your product that will help you make a name for yourself. It’s the service, personality, and assistance you provide. These are the things that make people like you and they are also what keeps people coming back.


Christina R. Green teaches small businesses, chambers and associations how to connect through content. Her articles have appeared in the Midwest Society of Association Executives’ Magazine, NTEN.org, AssociationTech, and Socialfish. She is a regular blogger at Frankjkenny.comand the Event Manager’s Blog.  She’s a bookish writer on a quest to bring great storytelling to organizations everywhere.